CUSTOMER SERVICEの意味、顧客サービス

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@Work
2011.05.06

Welcome back, for the last edition of this abbreviated week. This one's very dear to our hearts!

Today's Lesson
CUSTOMER SERVICE   顧客サービス

Explanation

  • Customer service is the care and support that a company provides to the customer before, while, and after the customer buys a product.

    The customer service department handles questions and complaints from customers.
  • customer service とは、顧客が商品を購入する際や、購入前、購入後に、企業が顧客に対して行う配慮やサポート、つまり、顧客サービスのことです。

    customer service department は、顧客からの問い合わせや苦情に対応する部門のことです。

CUSTOMER SERVICE

examples

  1. It's important that in-store salespeople have a commitment to excellent customer service.
  2. Their focus on customer service kept them competitive with the warehouse stores.
  3. (recorded phone message)
    To speak with a representative in our customer service department, press 2.

英会話レッスンAnd now, two more days off. What a luxury all these holidays have been!